Crisis support

If you are concerned about an immediate risk of harm - either to yourself or someone else - then phone 999. Here are some of the other ways you can get help if you are experiencing a mental health crisis.

Go to your nearest A&E

Go to your nearest hospital with an Accident and Emergency (A&E) Department. In some hospitals, this will be called the Emergency Department. There are qualified staff on duty 24 hours a day, seven days a week, who will be able to assess you and give you the appropriate help.

Contact mental health services

If you are already receiving support from mental health services you should have a care plan. This will include details of who you should contact in a crisis

If you can't find your care plan, contact your our Community Mental Health Team (CMHT) during the day, 9am - 5pm from Monday to Friday. Ask for your care co-ordinator or the person on duty. Outside of these times, you can contact your local Home Treatment Team.

Information line

Our information line is available 24 hours a day to point you in the right direction about where to get help. The number is 0800 731 2864.

More generally, our Patient Advice and Liaison Service (PALS) is a good source of help and information.

You can find out more about PALS in this short film.

Information by borough

You can download specific information about your local services here:

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