We began our quality improvement (QI) journey in 2016 to improve the care that we provide and to ensure everyone’s experience of our services is the best that it can be.

As an organisation we want to be the best mental health trust at getting better by focusing on continuous quality improvement.

We want to work together with our patients, family, carers, and staff to:

• improve the care that we provide
• ensure that everyone’s experience of our services is the best that it can be
• focus on what matters to patients, carers and our staff
• develop care based on research and evidence
• strive to make our organisation a great place to work

We are using QI methodology called ‘The Model for Improvement’ to make changes, spread best practice and measure how we are doing

We’ve produced this animation to give an overview of QI at the Trust: