Leaflets for patients and carers

Visit Patient Advice and Liaison Service or concerns and complaints to find out more.

• Complaints/PALS trifold leaflet

Our accessible leaflets  

• Complaints/PALS easier read
• Complaints/PALS large print
• Mental health and learning disabilities services leaflet

Our translated leaflets

• Complaints leaflet Albanian
• Complaints leaflet Arabic
• Complaints leaflet Farsi
• Complaints leaflet French
• Complaints leaflet Polish
• Complaints leaflet Portugese
• Complaints leaflet Somali
• Complaints leaflet Spanish
• Complaints leaflet Tamil
• Complaints leaflet Turkish

Other resources

• Ask Listen Do: making conversations count. NHS.

Visit carers to find out more.

Our leaflets

• Families and carers handbook
• Carers and confidentiality
• Coronavirus advice for carers

 Our resources for children and young people with a parent in hospital

• Sally bear's mummy is in hospital
• Sally bear's daddy is in hospital
• My parent is in hospital - information for children aged 7 to 11
• My parent is in hospital - information for older children

See my parent is in hospital for more information.

Other resources

• A practical guide to healthy caring. NHS.

Visit your information to find out more.

Our leaflets

• Confidentiality and sharing information with carers
• Using your phone to film or record - guidance for patients and visitors

Other leaflets

• The Local Care Record. Kings Health Partners.

Visit coronavirus to find out more.

Our leaflets

• Coronavirus advice for carers
• Coronavirus testing in hospital leaflet for patients and carers

Other leaflets

• National resources (Public Health England)

• PHE resources in alternative formats
• Mencap coronavirus resources for support workers who care for people with a disability

• Many of the PHE campaign materials include translations
• Latest NHS guidelines: translated leaflets (Doctors of the World in association with the British Red Cross, supported by the Greater London Authority)

Visit crisis support to find out more.

Our leaflets

• Crisis Croydon
• Crisis Lambeth
• Crisis Lewisham
• Crisis Southwark
• Crisis line poster
• Crisis card
• Self-harm

Our accessible leaflets

• Crisis brief
• Crisis brief large print

Our translated leaflets

• Crisis brief Albanian
• Crisis brief Arabic
• Crisis brief Farsi
• Crisis brief French
• Crisis brief Polish
• Crisis brief Portugese
• Crisis brief Somali
• Crisis brief Spanish
• Crisis brief Tamil
• Crisis brief Turkish

Visit Mental Health Act to find out more. 

Our leaflets

• Being a voluntary patient
• Community Treatment Orders
• In hospital under section
• Nearest relative
• MHA Solicitors

NHS easy read leaflets

• Community Treatment Orders
• Detention (Also called Sectioned)
• Independent Mental Health Advocate
• Information you must be given
• Leaving the ward
• People making decisions for you
• Questions for your family to ask when you are detained
• Questions to ask when you are detained
• Sharing your information with professionals
• Visiting
• Your decisions and wishes in advance
• Your nearest relative
• Your treatment and care plan

Our leaflets

• Mental health and wellbeing leaflet trifold
• Mental health and wellbeing contacts

Visit physical health to find out more. 

Our leaflets

• Physical health and wellbeing handbook
• Physical health promise

Visit Quality and research to find out more.

Our leaflets

• Clinical Record Interactive Search (CRIS) leaflet
• Consent for contact: another adult
• Consent for contact: parents and guardians
• Consent for contact: patients

Visit Smokefree to find out more. 

Our leaflets

• E-cigarettes in hospital: guidance for service users and carers
• Nicotine gum leaflet
• Nicotine inhalator leaflet
• Nicotine lozenge leaflet
• Nicotine mouth spray leaflet
• Nicotine patch leaflet
• Safer vaping
• Smokefree poster
• Varenicline leaflet

Other leaflets

• Smokefree NHS. Public Health England.

Our language identifier leaflet

We use this to help us organise appropriate interpreters for our patients

• For language assistance

Our crisis resources

• Crisis brief Albanian
• Crisis brief Arabic
• Crisis brief Farsi
• Crisis brief French
• Crisis brief Polish
• Crisis brief Portugese
• Crisis brief Somali
• Crisis brief Spanish
• Crisis brief Tamil
• Crisis brief Turkish

Our complaints resources

• Complaints leaflet Albanian
• Complaints leaflet Arabic
• Complaints leaflet Farsi
• Complaints leaflet French
• Complaints leaflet Polish
• Complaints leaflet Portugese
• Complaints leaflet Somali
• Complaints leaflet Spanish
• Complaints leaflet Tamil
• Complaints leaflet Turkish

Other resources

• Language identifier tool with flags (DA Languages Limited)
• Health information in other languages (NHS)
• Translations of our mental health information (Royal College of Psychiatrists)
• Multilingual phrases: clinical care (The British Red Cross)
• Multilingual phrases: discharge (The British Red Cross)
• Multilingual phrases: general health information (The British Red Cross)
• Multilingual phrases: assessment (The British Red Cross)