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Patients and carers

Concerns, questions and complaints

Patients and carers

Concerns, questions and complaints

Patients and carers

Concerns, questions and complaints

Patients and carers

Concerns, questions and complaints

Please tell a member of staff if you have concerns about your treatment and care, or that of someone close to you.

If you prefer, you can contact the trust Patient Advice and Liaison Service, or submit a formal complaint.

If you disagree with how we are using the Mental Health Act, you can appeal.

You can also complain to the Care Quality Commission about how we are using the Mental Health Act. They are responsible for monitoring how NHS trusts use the act. 

Anyone under section can get free, independent and confidential support from an independent mental health advocate (IMHA).