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Patients and carers

Crisis support

Patients and carers

Crisis support

Patients and carers

Crisis support

Patients and carers

Crisis support

Having a mental health crisis means different things to different people.

You might feel so distressed that you want to harm yourself, or someone else.

You might hear unpleasant voices, or feel that people are watching you or trying to hurt you. 

It could help to tell someone you trust, maybe a family member or a friend.

They can be with you and help you decide what to do. They can also contact services on your behalf.


Check your care plan, if you have one, and:

During office hours contact your care coordinator or the duty number for the team that is supporting you. If you don't have their details, visit our service finder. 

Out of hours call 0800 731 2864 to speak to our mental health crisis line.

Please do not call 111 or visit A&E if you are in mental health crisis, instead contact us using the information above.
Call 0800 731 2864 to speak to our mental health crisis line, or visit this page for children and young people.

We can support you at our 24/7 Crisis Assessment Unit which is a temporary service that has been added to help you during the Covid-19 pandemic.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.

The NHS website includes help for suicidal thoughts and advice from the Samaritans about how to start a difficult conversation if you are worried about someone.

One-to-one support for those who feel life is no longer worth living is available in central London from the listening place.

For more support, visit Mental health helplines on the NHS website.
Main contact: Crisis Assessment Unit 0800 731 2864 (temporary service to handle increase in demand due to Covid-19 and help people in mental health crisis avoid A&E)

You can also contact our usual services:

Emergency services and out of hours: contact our Acute Referral Centre on 020 3228 6272

During office hours contact your local assessment and liaison team:

Lambeth
Our assessment and liaison team has been replaced with Lambeth Single Point of Access
Email: lambethspa@slam.nhs.uk
Call: 0800 090 2456

Lewisham
Email: Slm-tr.Lewisham-A-and-L@nhs.net
Call: 020 3228 9200

Croydon
Email: CroydonMapAssessmentandLiaisonTeam@slam.nhs.uk
Call: 020 32280365

Southwark North (Maudsley Hospital)
Email: SouthwarkNorthAssessmentandLiaisonTeam@slam.nhs.uk
Call: 020 3228 9454

Resources: