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Patients and carers

Crisis support

Patients and carers

Crisis support

Patients and carers

Crisis support

Patients and carers

Crisis support

Having a mental health crisis means different things to different people.

You might feel so distressed that you want to harm yourself, or someone else. 

You might hear unpleasant voices, or feel that people are watching you or want to harm you.

It could help to tell someone you trust, maybe a family member or a friend. 

They can be with you and help you decide what to do. They can also contact services on your behalf.


Check your care plan, if you have one, and:

During office hours contact your care coordinator or the duty number for the team that is supporting you. If you don't have their details, visit our service finder. 

Out of hours call 0800 731 2864 (Option 1) to speak to our mental health crisis line. 

You can also check the urgent contacts below and urgent help for children and young people.
Call 111 to speak to the national NHS helpline for anyone with an urgent healthcare need that isn't a 999 emergency.

Tell them if you need an interpreter. They can give you self-care advice and connect you to a nurse, GP or other relevant service.

Call 0800 731 2864 (Option 1) to speak to our local 24 hour mental health crisis line. Tell us if you need an interpreter.

Please avoid visiting hospital A&E (Accident and Emergency) departments unless you have a physical health emergency. The numbers above can connect you to crisis services.

If anyone is at serious risk of harm call 999 and ask for an ambulance, or the police.

Solidarity in a Crisis provides an out of hours peer support service for Lambeth, Lewisham and Southwark.
Monday to Friday 6pm to 12 midnight. Saturday and Sunday 12 noon to 12 midnight.
Call: 0300 123 1922

For national NHS information about helplines, text support, and what to do if you're worried about someone visit help for suicidal thoughts.

Don’t suffer in silence. Get help. You could:

Emergency services and out of hours: contact our Acute Referral Centre on 020 3228 6272

During office hours contact your local assessment and liaison team:

Our assessment and liaison team has been replaced with Lambeth Single Point of Access
Call: 0800 090 2456

Call: 020 3228 9200

Call: 020 32280365

Southwark North (Maudsley Hospital)
Call: 020 3228 9454