Crisis support

Having a mental health crisis means different things to different people.

You might feel so distressed that you want to harm yourself, or someone else.

You might hear unpleasant voices, or feel that people are watching you or trying to hurt you. 

It could help to tell someone you trust, maybe a family member or a friend. They can be with you and help you decide what to do. They can also contact services on your behalf.

If you are in contact with a mental health service:

Check your care plan, if you have one, and:

During office hours contact your care coordinator or the duty number for the team that is supporting you. 

Out of hours call 0800 731 2864 to speak to our crisis line for patients and carers.

If you need urgent help:

Call 111 to speak to the free NHS helpline for anyone with an urgent healthcare need. Tell them if you need a translator.

Call 0800 731 2864 to speak to our crisis line for patients and carers.

If you are with someone who has attempted suicide, call 999 and stay with them until the ambulance arrives.

The NHS Choices website includes help for suicidal thoughts and advice from the Samaritans about how to start a difficult conversation if you are worried about someone.

If you are a health or social care professional:

During office hours contact your local assessment and liaison team: 

Call: 020 3228 8100   Fax: 020 3228 8101

Call: 020 3228 9200

Call: 02032280365

Southwark North (Maudsley Hospital)
Call: 020 3228 9454

Southwark South (Maudsley Hospital)
Call: 020 3228 9454 

Out of hours health professionals should contact our Acute Referral Centre on 020 3228 6272

Leaflets and poster:

Download our general general self-harm leaflet here and our borough crisis leaflets below:

Our Crisis line poster is here

Our brief guide to getting help in a crisis is here.

Translations of the brief guide are available in our top ten languages - Albanian, Arabic, Farsi, French, Polish, Portugese, Somali, Spanish, Tamil and Turkish.

Download a brief LARGE PRINT guide here.

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