Advice and information

Our Patient Advice and Liaison Service (PALS) provides advice and information about our services. PALS can help resolve any problems you might have, whether you are a patient, carer or member of the public.
Contact PALS on freephone 0800 731 2864 or by email at

Download a copy of our leaflet Concerns, complaints, suggestions or compliments?

View our Safeguarding Statement

If you prefer, you can make a formal complaint


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