Coronavirus information for patients and carers
Covid restrictions remain in place across all healthcare settings in England, despite some easing of national restrictions. This means our staff, patients and visitors are all expected to follow guidance on social distancing, mask wearing and testing while they are in our hospitals or community settings.Visit the NHS website for advice about the virus and Every Mind Matters for general mental health advice.
To help keep everyone safe, we are offering more appointments by video and telephone.
Check your appointment letter or register for Beth to confirm how your appointment will take place.
If your appointment is by telephone and/or video call, and you need any support call the number on your appointment letter.
Some things to consider:
If your appointment is in person, at one of our community or hospital sites:
Please do not attend your appointment if you have COVID-19 symptoms (a high temperature, a new continuous cough, a loss of sense of taste or smell) or if you or your family are self-isolating.
This might mean you receive a larger supply of tablets, or a depot injection every 4 weeks instead of every 2 weeks so you don't have to leave home so often.
In line with national guidance on the easing of restrictions, we have made some changes to our visiting arrangements.We still ask that you mainly use phone or video calls, emails, group chats or online games to stay in touch.However we are also allowing limited visits in person, provided you follow measures to minimise the risk of Covid-19.Please contact the ward or department in advance to arrange calls and visits.As a carer, you should be given the contact details of the team that is providing a service to your family member or friend, and the name of the person responsible for their care.If you don't know who to talk to, check our service directory or contact our Patient Advice and Liaison Service (PALS).
For PHE leaflets in a range of languages and formats visit these links:
020 3228 6000
0800 731 2864
Patient advice and liaison
Finding a service