Accept Cookies

Cookies: We use cookies on our website to make it clear, useful and reliable. This includes storing a small amount of data about you. By navigating to other sections of our website, you are consenting to information being stored. Find out more here.

Coronavirus: Stay alert, protect the NHS, save lives... Find our Covid-19 information and updates here >
National services

Information for patients and carers

National services

Information for patients and carers

National services

Information for patients and carers

National services

Information for patients and carers

Accessing our national and specialist mental health services

To access our national and specialist services (sometimes called tertiary care) you need to begin by seeing your GP (primary care). Your GP will help you as much as they can. If your GP feels that you need additional mental health services that they cannot provide, they may refer you to your local community mental health team (CMHT), who will arrange your treatment with your local community mental health services (secondary care).

If your CMHT feel that you need more help than they can provide, they may refer you to a specialist service, like the ones listed on this section of our website. In this case, your CMHT also has to apply to your local clinical commissioning group (CCG) for funding for your specialist referral.

On the main page for each of the national and specialist services, you will find the list of professionals who can refer to that particular specialist service. The professional that makes the referral also needs to arrange funding approval from your CCG.

We cannot offer informal advice or recommendations by phone or email. The only way of accessing our national and specialist services is through the process described above. Our involvement begins when we receive a funded referral to one of our specialist services.

For carers

We know that carers play a vital role in supporting people with mental health problems. As well as providing care and treatment for the people who use our services, we are also here to support you, the carer.

You can find out more about the support we offer carers in the Information for carers part of the website.