Community mental health services
Frequently Asked Questions
What kinds of services are available outside of hospital?
We see children and young people up to the age of 18, who are experiencing a range of emotional and behavioural difficulties, and their families. We provide early intervention services in GP surgeries, health centres and schools. We also provide other specialist community services.
If you are aged 18-65, we have community mental health teams (CMHT) that provide you with assessment and treatment services, as well services to support your recovery. These services work closely with social service departments and GP practices.
There are also specialist rehabilitation, forensic and early
onset teams that will provide you with additional services, such as
help with housing, vocational services and day services. These are
either run by us or by the voluntary sector.
For those of you aged over 65, we have a range of community
services, including CMHTs, early intervention memory services and
day services. These provide assessment, treatment and recovery
services for you, your carers and your families. We also work
closely with local voluntary and community organisations to support
you in your home. We can also offer you group support and
community-based daytime activities.
We support you in periods of crisis and personal stress, helping
to reduce the likelihood of admission to hospital and avoid or
delay the need for permanent residential or nursing care.
If you have experienced memory difficulties for at least six months
then we can assess you. We offer a range of services to help you
minimise the difficulties you may experience as a result of poor
memory. These include treatment with memory enhancing medication,
attendance at day centres and therapy groups.
For further information, contact the Patient Advice and Liaison
Service (PALs) on 0800 731 2864.
How do I get access to community services?
Children and young people up to the age of 18 can be referred to
our specialist children and adolescent community services through
their GP, health visitor, school nurse, social services department
or voluntary organisation. We also welcome self-referrals
from parents and children themselves.
Usually a child or young person will be seen at a GP practice or
health centre. A child may also be seen at home or school,
depending on appropriateness, availability and space.
If you are over 65, referrals to our community mental health teams
(CMHT) can only come from health care professionals, such as GPs,
hospital doctors, social workers and district nurses. Once
referred, the CMHT will contact you, or your carer, to arrange a
convenient appointment - usually within two weeks of receiving a
referral.
Initially you will be assessed by a member of the CMHT team, either
in your home or an outpatient clinic.
For further information on accessing our community services,
contact the Patient Advice and Liaison Service (PALS) on 0800 731
2864.
Do mental health staff undertake home visits?
Where possible the teams offer assessments at home.
