Families and carers play a vital role in supporting people with mental health problems and / or an addiction to drugs or alcohol. We know this role can sometimes be difficult, demanding and lonely. As well as providing care and treatment for the people who use our services, we are also here to support you. If you have a problem, if something is worrying you, or if you are confused about how to get help, then please talk to us.
Our handbook for carers and families aims to provide clear advice and information for people who support someone with a mental health problem. Read our Handbook for Families and Carers.
We recognise that in order to be effective partners, carers and family members need clear information about the service user’s care and treatment. We have produced guidance on confidentiality which provides information and advice for all those involved in care – including staff, service users and their carers. The guidelines explain how to avoid compromising service users’ confidentiality or excluding carers from the care of their loved ones. Read our guidance Confidentiality and sharing information with carers.
We run an annual Family and Carers Listening Event, which gives families and carers the opportunity to meet and share their experiences with staff, gather information and to hear about the work being developed across the Trust.
We're committed to ensuring carers are included and have signed up to the Triangle of Care programme which aims to improve engagement between professionals and carers. You can read more about the Triangle of Care in this guide to best practice (PDF) or visit the Carers Trust website.
Find out more about how we support families and carers in the following short film.